I represent an HCM software vendor (SAP SuccessFactors, Workday, Oracle HCM, ServiceNow, Ultimate Software, Cornerstone). How can Raven Intel help me?
Raven Intel is designed to help HR customers make a wise, well-informed decision about the consulting partner they choose to implement your HCM software. Until recently, there has been little information publicly available about the quality and success of a firm’s project work or a way customers could easily search for in-depth partner information.
How is Raven Intel is modernizing the partner selection process?
Think about the way that you look for a restaurant or plan a vacation today versus how you did so 10 years ago. In the past, you probably went to a travel agent to book your trip, or maybe you read a Zagat review to find a good restaurant. Can you imagine doing that now? You can easily use tools like Yelp! or TripAdvisor and find the best options (with peer reviews) in a fraction of the time, for free. Raven Intel provides that same type of consumer experience–but for software partner selection.
Why would I recommend my customer use Raven Intel to help choose a partner?
We are an independent, 3rd party resource that is free to your customer and allows you as a salesperson to remain objective during the process. Just like Yelp! or TripAdvisor, your customer can view real customer reviews (that have been verified for authenticity), and view a firm’s service delivery scores as well as the type of projects that they’ve worked on. If your customer is thinking about using a consulting partner that you aren’t personally familiar with, you can point them to our site so they can get reviews & data on their past performance. Remember, the quality of your customer’s implementation experience impacts how satisfied they are with your software.
Will this slow my sales process down?
No. Quite the contrary. Raven Intel is designed to make the process quicker and more efficient than ever before by arming your customer with information so they can quickly choose a partner, knowing all the facts. Raven Intel can even draw up a short-list of partners based on their needs and our data and help them reach out to those partners.
Will this cost my customer anything?
No. Raven Intel is free to customers & if needed we can provide them with 1:1 references as well. In addition, Raven Intel is free for consulting firms to be listed.
If it’s a free service, how do you make money?
We offer an enhanced subscription package for consulting firms (SIs) that includes advertising and deeper service delivery analytics. At no time can consulting firms pay us to modify or delete reviews.
In addition, we offer partner service delivery scorecards & industry benchmarks for software vendors to help them gain a bird’s eye view of their ecosystems (from an independent perspective.)
Will this reflect poorly on the software that I represent?
No. Raven Intel is not a software comparison site. Many of the consulting firms that we have on our site implement multiple software systems. Our goal is to help customers find the perfect implementation partner for their HCM project so they are happy and your software shines.
