ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions
Products Implemented:  HCM (HR Core),Recruiting / Onboarding,AMS (Application Management Services),PPS (Post Production Support)
Company Size:  1 – 5k Employees  /  Industry:  Non-Profit
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized:  Amit, Stephen and team
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The importance of discovery and testing, and internal expertise paired with vendor industry experience

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions
Products Implemented:  WFM Time and Attendance
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized:  Amit Bhatia
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Getting the requirements all ready, as well as the resources to perform validation is key to get the results in a more timely manner.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions
Products Implemented:  Payroll
Company Size:  5 – 10k Employees  /  Industry:  Retail
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized:  Amit Bhatia
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The project went seamlessly. the consultants knew exactly what we needed and work quickly and efficiently to get the results required keeping us informed all the way.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central
Products Implemented:  HCM (HR Core),Recruiting / Onboarding,Payroll
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized:  Amit Bhatia
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Project went to plan due to the expertise of those involved. Could not fault the SI service at all.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Recruiting / Onboarding,Payroll
Company Size:  5 – 10k Employees  /  Industry:  Transportation / Distribution
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized:  Amit Bhatia
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Nothing critical to provide feedback for

ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Software)
Products Implemented:  Payroll
Company Size:  5 – 10k Employees  /  Industry:  Construction / Home Improvement
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Project Team Member

Consultant Recognized:  Tim Kalai, Steve Davis, Amit Bhatia, Lulu Liu
Project(s) in Scope:  Initial deployment (Phase 1),Continued partnering for the next phase and in-scope

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Understood our requirements and were flexible to changing project needs, were proactive in providing technical support and expertise

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,AMS (Application Management Services),WFM
Company Size:  5 – 10k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized:  Amit Bhatia
Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Do your planning upfront and ensure all business resources engaged and committed before the project commences.
These products are business systems and the project should be business driven with IT support and not pure IT projects.