With over 200 successful partnerships and more than a decade of experience, HyBridge Solutions provides proven professional services for UKG’s full suite of products, including managed and legacy support, Boomi integration, customized end-to-end training solutions, change management, program management, and process mining. Our team of experienced UKG consultants explores beyond the tactical execution of a project to fully understand how a solution fits your organization’s unique requirements. We partner with you to align UKG’s industry-leading Human Capital Management (HCM) and Workforce Management (WFM) software solutions with our proven HyBridge Solutions Methodology to increase efficiency and deliver improved customer, patient, and employee satisfaction.

At the core of our success is our strong company culture. The founding partners of HyBridge spent many years working together prior to its inception, and it was here that they discovered the key to a successful company: people. Since 2006, HyBridge has organically grown and fostered a team of the most experienced consultants in the industry. We emphasize excellence by being transparent, collaborative, responsible, and innovative. These core values have been exemplified through the way we work as a team and deliver only the highest quality results to our customers. Through this, we are proud to have been recognized for awards such as 2021 UKG Innovator of the Year, 2023 UKG Collaborator of the Year, 2023 Best Company Outlook, and Certified as a Great Place To Work® in 2023 and 2024.

Deployment Services

Whether you’re migrating or implementing a new UKG solution, you need it done right the first time without interrupting your day-to-day processes. Our team of experts has extensive knowledge of UKG software coupled with first-hand industry experience. We deliver faster time-to-value without disrupting your productivity and give you peace of mind knowing you have a reliable partner to help you every step of the way.

– Migration: We can move you from on-premise to the cloud OR move your established cloud-based system to the latest solution while providing scalable, innovative options to speed up time-to-value.

– Enterprise Implementation: Realize the full capabilities of your system with a team that comprises of functional and technical professionals with diverse industry experience who truly understand the project from all perspectives.

Perpetual Value Services

Realize the full potential of your investment with scalable long-term or short-term managed services, enablement, and optimization. HyBridge Solutions ensures you will have everything you need to operate at maximum efficiency.

– Transitional Support: Whether you’re migrating, upgrading, or implementing a new UKG system, we have your legacy system covered with scalable ongoing support so that you can focus on strategic initiatives while your daily operations continue

– Cloud Managed Support: Our U.S.-based team offers a complete range of 24/7 Tier 1 and Tier 2 technical and application support for your UKG systems so that you will no longer have day-to-day maintenance taking time away from productive value-added work for your customers.

– Consulting as a Service (CaaS): Get the superior consulting services that you need when you need them at a lower price compared to traditional FTE staff augmentation models. By leaning on the experts at HyBridge, you can avoid “single-threaded” resource issues, knowledge gaps, and lack of redundancy in your support model.

– Programming as a Service (PaaS): Leverage the nation’s most knowledgeable team of UKG technical experts to provide all your programming and development needs with a fixed monthly cost.

– Continuous Improvement: By coupling detailed assessments with data mining, we can validate the success of your program strategy. Our assessments will identify any current issues and opportunities to automate your processes, while leveraging your data allows us to recommend an optimal future state with cost savings and an increased ROI. With access to valuable insights, you’ll be empowered to make better decisions.

33 Reviews for HyBridge Solutions

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ERP Area: WFM

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Financials,AMS (Application Management Services)
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Shanett Cole
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Have confidence that the Hybridge team knows the products they support. Hybridge is very knowledgeable and are very responsive to the needs of the project. Shanett assembled a great team to address every need on our project. They always made us feel heard.

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2997 Reviews

UKG Payroll in the Healthcare Industry

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  Payroll
Company Size:  5 – 10k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Kyle Kaiser
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I am not in a position to give overall feedback to the project details, but would like to offer individual feedback for Kyle Kaiser, Hybridge Consultant, as he has been phenomenal in his role! He is incredibly helpful and responsive to needs. He goes above and beyond to assist with anything he can to help us be successful. He is a hard worker and puts whatever time is needed into the project. His style of direct and honest communication is refreshing! I would recommend Kyle to work with any organization as he educates himself quickly, shares that knowledge and has a “can do/will do” attitude. I have so enjoyed working with him.

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2997 Reviews

UKG Dimensions Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  Time Management
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Christine Schrank
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Hybridge Solutions has gone above and beyond our expectations. They are super knowledgeable and always has recommended solutions for us during our project. They tailor their workflow to suit our special needs and are very friendly and always work with a smile. Christine Schrank is our Advanced Scheduling lead from Hybridge and she is always on top of her game. No matter what issue or pain point we bring to her she always has recommended solutions for us and builds it in our UAT environment so we can visually see it. She is always thinking ahead so that we do not fall behind schedule and we can have a smooth implementation.

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2997 Reviews

UKG Workforce Central Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Benefits,Payroll
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Anna McGee
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  4x+ time expected
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I have learned you can get all the experts together when you are forming a team, but you can still end up with the wrong people. Anna McGee is amazing. She brings positive energy, lots of knowledge, and keeps us pushing through the project. I’ve worked with a lot of PMs in my career. Anna is the best one I have ever worked with!

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2997 Reviews

UKG Payroll, Employee Surveys Implementation

5/ 5

ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Software)
Products Implemented:  Payroll,Employee Surveys / Sentiment
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Christine Schrank
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  4x+ time expected
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are fortunate to have partnered with HyBridge Solutions. This week we saw live demos in our system built by our Scheduling Lead, Christine Schrank, to show our nursing leaders a sneak peak into the future of our UKG Implementation with Advanced Scheduling. We have been supported every step along the way and recommend HyBridge Solutions to anyone looking to implement UKG Pro WFM!

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2997 Reviews

UKG Dimensions Payroll Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  Payroll
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jenna Taylor
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I’m not the best person to judge the overall Lesson’s Learned but Jenna was very helpful.

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2997 Reviews

UKG Dimensions Time and Labor Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  Time and Labor
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Michael Brown
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Michael is good relevant experience for your requirement. His recommendations are well received and in line with the business expectations.

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2997 Reviews

UKG Dimensions HR Core Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core)
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Michael Brown
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our consultant was very knowledgeable and ma sure we were making the correct decision.

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2997 Reviews

UKG Dimensions Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  UKG Pro WFM
Company Size:  50 – 100k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jenna Taylor
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great experience working with Jenna Taylor.

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2997 Reviews

UKG Dimensions Time Management Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  Time Management
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Christine Schrank
Project(s) in Scope:  Kick Off

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
My experience with HyBridge has been great so far. Everyone is super nice and willing to help with all of our needs. Christine Schrank is always available when we need her and goes above & beyond. She is super knowledgeable and provides great detail of what is needed and what is to come. She makes me feel at ease knowing her experience with Advanced Scheduling.

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2997 Reviews

UKG Dimensions HR Core, Payroll, Employee Surveys, Financials, & PPS Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Payroll,Employee Surveys / Sentiment,Financials,PPS (Post Production Support)
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Rachael Pearce
Project(s) in Scope:  Kick Off

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
When thinking current state and aligning future state it is important to internally organize in preparation of working with HyBridge or any consulting firm. Lessons learned in working with the team it is really important when selecting your internal committees that you have the right people on the project that can answer current state and keep an open mind for future state.

HyBridge has initiated questions that drive deeper conversations that aligns with our goals to improve user experience. HyBridge experience has helped us to understand what is best practice today. As a client we will listen and incorporate your experience based on prior implementations and best practices to help us hear new ideas and determine the best decisions and approach.

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2997 Reviews

UKG HR Core, Talent Management, Recruiting, Benefits, & Payroll Project

5/ 5

ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Software)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Sarah Gibbons
Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services,Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I would demand a larger in depth demo of the software rather than get into implementation and realize important functions are not available or limited. I would also track deliverables far more closely.

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2997 Reviews

UKG Dimensions Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Jackie Anzalone
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Giving an overview of expectations to the partner and having them show you how they can meet it before hand was very helpful.

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2997 Reviews

UKG Dimensions Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  Payroll
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Jackie!!
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our project experience was fantastic. We loved the collaborative work and we are very pleased with the work and training that was provided.

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2997 Reviews

UKG Dimensions Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core)
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Anna McGee
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

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2997 Reviews

UKG HR Core, & WFM Project

5/ 5

ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Software)
Products Implemented:  HCM (HR Core),WFM
Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Deb DeAngelis and Sarah Gibbons
Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HyBridge Solutions played an integral part in implementing our UKG Pro & WFM solutions. They provided exceptional service and guidance, especially when the UKG project team was unable to assist. We couldn’t have met our aggressive go-live date without the handholding and care from Deb & Sarah. I am eternally grateful for their help.

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2997 Reviews

UKG HR Core Implementation

5/ 5

ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Software)
Products Implemented:  HCM (HR Core)
Company Size:  1 – 5k Employees  /  Industry:  Retail
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Deb
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

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2997 Reviews

UKG HR Core, Talent Management, Recruiting, & Benefits Implementation

5/ 5

ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Software)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits
Company Size:  0 – 1,000 Employees  /  Industry:  Construction / Home Improvement
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Ben Mroz
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Overall, our experience was positive. The implementation of our ben admin system had some constraints because we were building it for a future plan year and there were several scenarios we couldn’t test before the end of the previous year. My only suggestion would be to have the consultant stay on a little longer in these scenarios, even in a reduced capacity, as there are still likely issues that will arise that couldn’t be tested. Working through support has not been a great experience so far, and I’m grateful to have gotten some additional, albeit unplanned, assistance from our original consultant. It saved my team a lot of time and effort.

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UKG Dimensions HR Core, Talent Management, Recruiting, Benefits, Payroll, & Financials Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Financials
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Jake Hmmett
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Take the time to properly scope your business needs; increase overall ownership and awareness of tasks between consultant and project team; advanced insights into the overall testing approach to determine how the consultant plans align with project team’s expectations.

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UKG Workforce Central Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  Payroll,Advanced Scheduling
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Christine Schrank, Randy Walsh
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
PM was aware of constraints of large HCM go live in parallel and ensured our schedule didn’t go long and conflict with it. SO appreciated her attention to schedule and hours burn on a weekly basis. She was an excellent communicator and managed the project very well. If we have a choice when we go to to implement Dimensions, I would LOVE to have both Deb and Christine back as a dream team for us!

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UKG Workforce Central Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll,Financials,Not all of these apply to UKG, ADVS
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Technical Lead

Consultant Recognized:  Christine Schrank, Randy Walsh
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Attend all “classes” offered to take full advantage of the expertise offered.

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UKG Dimensions Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Jackie Crowley
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We started and the. Had to pause the project due to internal operation priorities. When we resumed the project, our partner had new team members who quickly got up to speed and provided excellent project management and technical support.

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UKG Dimensions Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Financials
Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  jackie Crowley
Project(s) in Scope:  Initial deployment (Phase 1),Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HyBridge is a top notch and highly skilled consulting firm we used for both our switch to UKG Dimensions and INFOR FSM & GHR. They did have several people turnover during the project but did not lose a beat because of it. Their PMs. SMEs, and Technical people are best in the business. With any project, don’t be super aggressive on the timeline of the project as going to UKG Dimensions with self and advance scheduling. We had too many other projects going on and had to push our schedule UKG Dimensions go-live from the Summer to the following Spring – but that was an organization issue not consultant related.

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2997 Reviews

UKG Time and Attendance Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  UKG Time and Attendance
Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jackie Crowley
Project(s) in Scope:  Initial deployment (Phase 1),Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
-start as much training as early as possible.
-Instructor led trainings from UKG were most beneficial
-KMAPLive
-stay organized, continued weekly check ins with project team, utilize project collaborative tools.

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UKG HR Core, Recruiting, Benefits, Payroll, Financials, & PPS Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll,Financials,PPS (Post Production Support)
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Jake Hammet and Anothny Brown
Project(s) in Scope:  Initial deployment (Phase 1),Training

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We implemented Advanced Scheduler and I think we underestimated the amount of training and time required for our users and support staff. Also, used mobile for clocking and UKG Dimensions has problems working with Android phones.

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UKG Workforce Central Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  WFC Advanced Scheduler
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Entire Project Team.
Project(s) in Scope:  Initial deployment (Phase 1),Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Quality of consultants
Knowledge of application
Very easy to work with
Fit well with MH culture

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UKG Workforce Central Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  UKG Workforce Central
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jackie Anzalone
Project(s) in Scope:  Initial deployment (Phase 1),Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HyBridge was instrumental in first getting the system online and in training us as users.

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UKG Workforce Central Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  UKG Workforce Central
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jackie Anzalone
Project(s) in Scope:  Initial deployment (Phase 1),Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HyBridge did an excellent job training us. During training, rather than just feeding us all the answers, we were allowed to critically think through and problem solve. This was crucial to “owning” it. All the consultants were extremely positive, encouraging, engaged, and helpful. As the project was closing, it was important to us that we had the tools necessary to take it from there and we were provided everything we needed.

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UKG Workforce Central Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  Time & Atten, Adv Sch
Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Shanett Cole
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Most lesson learned were internal to our organization. The experience with the partner was fantastic – we were guided appropriately based on the core build of the application.

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UKG Workforce Central Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  WFC – Timekeeping
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Key Project Lead – Covers all areas

Consultant Recognized:  Shanett Cole
Project(s) in Scope:  WFC Upgrade

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Work with partners. We had a good experience!

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UKG Dimensions Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  WFM – Dimensions
Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Executive Sponsor

Consultant Recognized:  Monica Geiger and Anthony Hartny
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HyBridge got us there. It was not easy but, everyone in the organization is paid correctly. On a separate note, while Boomi is an amazing integration platform, we are only using a fraction of its capabilities.

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UKG Workforce Central Project

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Workforce Central (formerly Kronos Workforce Central)
Products Implemented:  Question doesn’t make sense
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Program Director for ERP implementation

Consultant Recognized:  Mark Stewart
Project(s) in Scope:  New ERP integration with Workforce Central

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HyBridge is a great partner.

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UKG Dimensions Implementation

5/ 5

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  UKG Dimensions
Company Size:  5 – 10k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Miles Cline and David Boyanowski
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I appreciate the flexibility that the HyBridge team has provided to work around our busy schedules.

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Driving Digital Transformation Success in Healthcare: A Conversation with HyBridge Solutions

Digital transformation has become a crucial aspect of the healthcare industry, revolutionizing the way organizations operate and deliver care to patients and employees. In a recent interview, Jake Hammett, Senior Director of UKG Solutions and Strategy at HyBridge Solutions, shared the story of a successful digital transformation project at a large regional healthcare system that they helped to lead.

HyBridge Solutions, a premier consulting partner of UKG and Infor software, specializes in providing ERP and workforce management solutions to healthcare organizations. This article explores key insights from the interview, highlighting the challenges faced by the healthcare system, the solutions provided by HyBridge Solutions, and the secrets to their digital transformation success for any software project.

About this South Carolina-based Regional Healthcare Organization

This prominent healthcare organization in South Carolina, has over 10,000 employees working across five hospitals and various other facilities. Known for their innovative procedures and dedication to excellence, they have been a beacon of quality patient care in the Spartanburg community for over a century.

The relationship between them and HyBridge Solutions began nearly a decade ago, initially focusing on an ERP project and subsequent upgrades. HyBridge’s stellar performance during this engagement paved the way for further collaboration on UKG initiatives, including transitioning to Dimensions, UKG’s workforce management and employee engagement suite.

Challenges Which Drove the Digital Transformation Effort

The primary drivers for this organization’s digital transformation centered around enhancing the overall employee experience, automating manual processes, and integrating their timekeeping and scheduling solutions. They aimed to replace their existing nurse scheduling application with an enterprise solution and replace their aging telephony solution with modern punch-in methods.

For the team, the move from analog phone punching to the UKG Dimensions Mobile app was a game-changer.

Employees could now punch in at their work location, see schedules, request time off, pick up open shifts, and conduct self-scheduling activities. The mobile app also facilitated advanced features like missed punch workflows and allowed employees to review and approve their timecards every pay period.

Despite facing bandwidth challenges and turnover, the core team remained undeterred. The project culture was one of open communication and collective problem-solving. Even with COVID-19 constraints limiting onsite interactions, the team managed to work closely, providing onsite presence to roll out the product during ‘road shows’ and for final go-live.

HyBridge

HyBridge Solutions & the Value They Bring to Healthcare Clients

The success of previous projects and the trust built over time led the healthcare organization to choose HyBridge Solutions as their partner for this digital transformation initiative. The long-term relationship proved valuable in understanding the customer’s needs and aligning the solutions accordingly.

HyBridge Solutions, with its expertise in UKG’s time and labor management application, not only met the organization’s initial goals, but also exceeded expectations by adding more functionality to the system.

By replacing the existing nurse scheduling system, decommissioning the unsupported time-punching product, and the introduction of a mobile app, HyBridge Solutions enhanced the organization’s overall employee experience. With streamline scheduling and an increase in employee engagement, utilization rates skyrocketed.

Collaborative Approach and Change Management

A key factor in the success of this digital transformation project was the collaborative approach adopted by HyBridge Solutions and the healthcare system.

The project team worked closely together, maintaining open communication and understanding with evolving requirements. They not only focused on designing the system but also paid attention to change management.

Road shows were conducted to inform stakeholders about the upcoming changes, and a comprehensive training package was developed to ensure a smooth transition. The team was also present on-site during the go-live phase, addressing any questions or issues that arose.

Advice for Software Customers Starting a Project

Jake shared valuable insights and advice for organizations planning a digital transformation project. One of the secrets to success is having a clearly defined path and understanding the project’s goals and expected outcomes.

Organizations need to assess whether their internal staff can handle the project or if external expertise is required. Allocating the right resources with the necessary skills and bandwidth is crucial and essential for a successful project execution, especially when there are competing projects in progress.

HyBridge

HyBridge’s Customer Delivery Metrics and Reviews Ratings

HyBridge Solutions HyBridge Solutions

Summary

The digital transformation journey undertaken by HyBridge Solutions in collaboration with the large regional healthcare system demonstrates the power of technology in overcoming complex operational challenges and enhancing the employee experience. By leveraging their expertise in UKG and Infor software, HyBridge Solutions successfully addressed issues such as outdated scheduling systems, unsupported products, and manual processes. Through a collaborative approach, effective change management, and clear communication, the project achieved its goals and exceeded expectations. This success story serves as an inspiration for healthcare organizations embarking on their own digital transformation journeys, emphasizing the importance of strategic partnerships, defined goals, and a focus on delivering sustainable and impactful solutions in the ever-evolving healthcare landscape.

Learn more about HyBridge Solutions on their Raven Profile

About Raven Intelligence

Raven Intelligence is an independent review site that helps customers make an informed choice about their consulting partner. While we work closely with software vendors, we have no affiliation, sponsorship or endorsement from them.

Q Does HyBridge provide technical development services for UKG?

Yes, HyBridge has a Technology Practice dedicated to providing a full spectrum of technical services to our UKG clients across all industries, including those that own Workforce Central, Dimensions, and Pro.

Q Do HyBridge resources have industry-specific experience?

Yes, many of our Solution Consultants have industry-specific backgrounds combined with UKG software expertise. HyBridge provides UKG Professional Consulting Services to clients across all industries.

Q Does HyBridge provide client-side support for UKG?

Yes, our client-side support includes a full range of managed services support (Legacy System Support, Consulting-as-a-Service, Stabilization Support, etc.) to provide our client partners with UKG project-based work for new or existing projects.

Q What professional services does HyBridge Solutions provide?

HyBridge is a national provider of UKG Professional Consulting services and solutions to clients across multiple industries. We provide a full spectrum of services including but not limited to:



System Implementation and Optimization
Integration Planning & Development
Migration & Deployment
Project Leadership
UKG Managed Services
Strategic Planning & Assessments
Customized Training and Organizational Change Management

Q Where can I get more information on HyBridge to discuss our needs?

You can reach out to us using the Contact Us page on our website: https://www.hybridgesolutions.com/contact-us

Q Is HyBridge a UKG Services Partner?

Yes, HyBridge is a long-term UKG Services Partner

Q What experience does HyBridge have in providing UKG professional services?

15+ years of knowledge and expertise

Q Where is HyBridge Solutions located?

HyBridge is based in Atlanta, Georgia, with the administrative staff working at our secondary office in Spartanburg, South Carolina. With most employees working remotely, we have consultants in all time zones across the United States.

Q Are HyBridge consultants UKG certified?

Yes, most of our UKG Consulting team is cross-certified in multiple UKG Solutions, which include Dimensions, Pro, and Workforce Central. We also have an experienced and certified UKG Technical team comprised of Business Analysts, Boomi Developers, and more.

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