ERP Area: HR/Human Capital Management
Software:  Dayforce
Products Implemented:  HCM (HR Core), Recruiting / Onboarding
Company Size:  0 – 1,000 Employees  /  Industry:  Other
Regions in Scope:  Europe, Middle East & Africa, Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized:  Fayiz
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 1.5x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Plan better
Do the training
Stick to the schedule as much as reasonably possible
Get the org structure right

ERP Area: HR/Human Capital Management
Software:  Dayforce
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll, Employee Surveys / Sentiment, Employee Case Management
Company Size:  0 – 1,000 Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Kushal Sookrah
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The project team at LavaSource has been amazing. My advise would be that your internal teams need to be prepared and set up for success to meet the demands of the project.

ERP Area: HR/Human Capital Management
Software:  Dayforce
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Benefits, Payroll
Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Decision Maker

Consultant Recognized: 
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The Lavasource HR team was instrumental in our implementation of Dayforce HRIS and Payroll for our Indian entity. They were a team of consummate experts that properly gathered requirements and delivered a design (and build) that was well thought out. They pushed back at the appropriate times and drove us to a system that follows best practices and meets all regulatory requirements.

ERP Area: HR/Human Capital Management
Software:  Dayforce
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Payroll, Employee Surveys / Sentiment
Company Size:  1 – 5k Employees  /  Industry:  Education
Regions in Scope:  Europe, Middle East & Africa
Reviewer Role:  Project Leader

Consultant Recognized:  Dhana Goundan, Avi Jaulim, Zubair Fokeer, Dhanesh Torul
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  3 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  2x time expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Training materials are a pre-requisite to starting the development work, we didn’t fully understand this and had barriers to completing it which meant playing catch up for a long time.

ERP Area: HR/Human Capital Management
Software:  Dayforce
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size:  1 – 5k Employees  /  Industry:  Non-Profit
Regions in Scope:  Europe, Middle East & Africa
Reviewer Role:  Decision Maker

Consultant Recognized:  faisal hawa
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
regular meetings – right support individuals

ERP Area: HR/Human Capital Management
Software:  Dayforce
Products Implemented:  HCM (HR Core), Recruiting / Onboarding
Company Size:  0 – 1,000 Employees  /  Industry:  Manufacturing
Regions in Scope:  Europe, Middle East & Africa
Reviewer Role:  Decision Maker

Consultant Recognized:  Dhana Ghoundan
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Software Dayforce is very rigid, bureaucratic and not flexible.

Lavasource, however, is an amazing partner to help and implement.

ERP Area: HR/Human Capital Management
Software:  Dayforce
Products Implemented:  HCM (HR Core), Payroll
Company Size:  1 – 5k Employees  /  Industry:  Pharmaceutical / Chemical
Regions in Scope:  North America,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role:  Project Leader

Consultant Recognized:  Kushal Sookrah
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Software Partner : Dayforce : software itself is ok, but Dayforce consultants lack quality/knowledge and are hardly client minded. They are often also late in their responsiveness.

Implementation Partner : LavasourceHR : excellent quality of their consultants. Quite the opposite of the description above regarding Dayforce

Downside : it seems that Dayforce is relying on the professional approach of Lavasource, in a way that LavasourceHR is covering and anticipating a lot on the shortcomings of Dayforce. Lavasource is pretty much a victim of their own succes, and Dayforce seems to abuse the position of Lavasource

ERP Area: HR/Human Capital Management
Software:  Dayforce
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll, Employee Surveys / Sentiment,Employee Case Management, PPS (Post Production Support)
Company Size:  1 – 5k Employees  /  Industry:  Other
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized: 
Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services,Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great partners, very knowledgeable with Dayforce-related configuration and workflows.