ERP Area: ERP
Software:  Workday Financials
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Employee Case Management
Company Size:  1 – 5k Employees  /  Industry:  Consulting
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Louise Birdsey
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

ERP Area: HR/Human Capital Management
Software:  Workday HCM
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
Company Size:  0 – 1,000 Employees  /  Industry:  Marketing / Market Research / Public Relations
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Lauren
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are very happy with Raven. They are responsive and proactive. They’ve educated us on Workday and are there to answer all of our questions. Bonnie is the best!

ERP Area: HR/Human Capital Management
Software:  Workday HCM
Products Implemented:  HCM (HR Core),Benefits,Payroll,Employee Case Management
Company Size:  1 – 5k Employees  /  Industry:  Food Service
Regions in Scope:  North America,Europe, Middle East & Africa
Reviewer Role:  Project Leader

Consultant Recognized:  Lauren Lee
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4 out of 5
Implementation Process  5 out of 5
Responsiveness  4 out of 5
Quality of Consultants 3 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.5x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I’d do a better job getting references – we rushed thru the selection process.

ERP Area: HR/Human Capital Management
Software:  Cornerstone
Products Implemented:  Benefits
Company Size:  5 – 10k Employees  /  Industry:  Advertising
Regions in Scope:  North America,Europe, Middle East & Africa
Reviewer Role:  Project Team Member

Consultant Recognized:  Louise Birdsey
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),TEST

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

Raven test review

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HR Software:  Oracle HCM
Products Implemented:  Recruiting / Onboarding
Company Size:  20 – 50k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  Asia Pacific & Japan,Latin America,North America
Level of Complexity:  7
Reviewer Role:  Decision Maker

Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SF

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