ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions),UKG Pro Time (formerly UltiPro Time)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 1 – 5k Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Namita and Milos
Project(s) in Scope: Initial deployment (Phase 1),Acted as out project lead with the software vendor
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ensure the consultants that are engaged in the work are very experienced with the system being implemented and have had a variety of successful implementations behind them. Ensure they understand the intricacies of the systems but also the real life processes needed to be configured in those systems. Both consultants we used had this knowledge.