ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Calvin Martin
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Colorado Judicial Department requested Kronos Professional Services assistance with an Accrual Balance Reset for 1,000 employees. Connors Group reviewed the accrual balance reset requirements as well as current system to confirm understanding. Connors Group assisted with the testing and load of new accrual balances utilizing the Data Import Tool. This includes an assessment, configuration in development, support testing, promote to production, and support at go live. This was an extremely complex issue that was fully resolved.