Originating Consulting Firm: HRMS Solutions
Software: Ultimate Software
Products Implemented: Product Enhancements
Company Size: 1 – 5k Employees / Industry: Food Service
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Candy
Project(s) in Scope: Optimization / Ongoing support services, product enhancements
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Spend the resources to work with HRMS. They truly make frustrating situations go away and make the ease of new enhancements enjoyable.