HR Software: SAP SuccessFactors
Products Implemented: SuccessFactors Compensation
Company Size: 10 – 20k Employees / Industry: Wholesale
Regions in Scope: North America
Level of Complexity: 8
Reviewer Role: Project Team Member
Consultant Recognized: Jeremy Masters
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Make sure that you work with your internal HR business partners to have finalized requirements for their process. This makes the entire process in working with the partner much smoother and everyone will have a better experience.