ERP Area: HR/Human Capital Management
Software: ADP / Scheduler
Products Implemented: HCM (HR Core),Benefits,Payroll,
Company Size: 0 – 1,000 Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Morris Yankell and Kristina Kohl
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The consultants from HRComputes guided our digital transformation taking us from a paper-based scheduling system to a fully automated and integrated system leveraging texting, IVR, and online shift claiming and PTO requests. HRComputes goes beyond implementation and optimization; they guided us through project management, helped us learn how to manage our vendor better, and provided a communications plan, posters, talking points, and quick guide to help us excel at change management. We couldn’t have done it without them.
HRComputes speaks HR, IT, and Finance and their consultants communicate very effectively with Staff and Board members alike. They were crucial to our success to implement a Nursing scheduling tool that we had on the shelf. When you choose the right partner, projects that have been languishing become a homerun!