Originating Consulting Firm: Wise Consulting
ERP Area: HR/Human Capital Management
Software: Dayforce
Company Size: 0 – 1,000 Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Hard to choose just one; they were all great.
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Include an outside consultant at the very beginning of an implementation. Have them join implementation meetings with Dayforce (or your whatever vendor/system you’re implementing). Make sure you have dedicated sources for implementing your new system which are separate from dedicated sources to keep your legacy system and processes running during implementation. This may require additional sources secured from your consulting firm. For example, we secured a payroll processor source from our consultant to ensure payroll continued to be processed in legacy system while we were implementing new HCM system.