ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Media / Printing / Publishing
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Jade Lucas
Project(s) in Scope: Training
Systems Expertise 5 out of 5
Implementation Process 3 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Everyone who is involved with the project should be included from the beginning. The expectation, time, and result of the project should be fully explained.