ERP Area: HR/Human Capital Management
Software: Cornerstone
Products Implemented: Benefits
Company Size: 5 – 10k Employees / Industry: Advertising
Regions in Scope: North America,Europe, Middle East & Africa
Reviewer Role: Project Team Member
Consultant Recognized: Louise Birdsey
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),TEST
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team