ERP Area: HR/Human Capital Management
Software: Cornerstone
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,AMS (Application Management Services)
Company Size: 20-50k Employees / Industry: IT
Reviewer Role: Project Leader
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Kharalis’ support portal allows us to immediately raise queries with the team and provides us with a platform to discuss on-going support. Kharalis provide us with metrics as and when required, which highlight their deliverables within the SLAs.