ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 0 – 1,000 Employees / Industry: Mining
Regions in Scope: North America
Reviewer Role: Project Manager & Decision Maker
Consultant Recognized: Tanya Braund
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We reached out to ClearCourse mid-way through the implementation, when the project was starting to fall out of the expected deadlines and project plan dates (due to a lack of resources and changes in our organization). I would recommend anyone starting this project, to partner with ClearCourse from the beginning, as they would have been a benefit to have with us from the beginning and full duration of the implementation.