ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: Recruiting / Onboarding, Other – Write In
Company Size: 1 – 5k Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Malcolm Peek
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Malcolm was so easy and pleasant to work with. At times, we would have liked him to be a bit more knowledgeable about some of the basic functionality. He was not quite as advanced as we had hoped, but between him and my team digging in we normally found our solution(s). I think Malcolm just needs a few more implementations under his belt, but again, he was a pleasure to work with.