ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, PPS (Post Production Support)
Company Size: 0 – 1,000 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Amanda Roberts
Project(s) in Scope: Optimization / Ongoing support services,Dayforce Re-Org
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The entire success of this project – quality, timing, budget, etc. – is due to Amanda Roberts! She was extremely organized, professional, dependable, and responsive. She was able to anticipate questions before we had them and anticipate our needs before we even knew what they would be. She patiently worked through unforeseen challenges and delays (on the part of our organization). She always had a solution or a workaround to anything that came up. She worked tirelessly on her end to complete this project ahead of schedule without compromising quality. She is an absolute joy to work with! There were some rough moments dealing with some strong personalities and she handled every situation with professionalism, confidence and respect. I could not imagine working on this project with anyone else. She is an absolute superstar!