ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Food Service
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Lanston Reyes-Williams
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lessons Learned & Recommendations for Future Clients:
1. Have your internal documentation ready: Providing clear, up-to-date business rules and system logic early on helps the vendor move faster.
2. Establish weekly or bi-weekly check-ins: This keeps timelines tight and ensures alignment across stakeholders.
3. Clarify decision-makers up front: Fast feedback loops were a major driver of our success.
4. Use them as thought partners: Don’t just assign tasks—leverage their experience to rethink workflows or solve longstanding issues.
Additional Project Experience:
1. Our engagement focused on advanced payroll configurations in [System Name, e.g., Dayforce], including:
–Shift premium logic tied to overlapping schedules, Custom deduction processing rules, Retroactive pay adjustments, End-to-end validation of earnings and deductions.
Each of these elements was addressed with a high level of precision and professionalism. The result? A cleaner system configuration, reduced manual intervention, and a smoother experience for both Payroll and HR.
Final Thoughts
Lanston and team is a rare find—quick, smart, and incredibly collaborative. We would absolutely work with them again and recommend them without hesitation to anyone.