ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Payroll
Company Size: 5 – 10k Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Reginald
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
NOLA group has been very quick to respond and troubleshoot our issues that we had with our initial SI partner when building out our Dayforce environment. NOLA group was able to come in and fix most of the issues that the SI partner created for us.