ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: Benefits
Company Size: 10 – 20k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Michael Farmer
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The person that helped us was knowledgeable, asked the right questions to get to the root of the problem, and was very responsive