ERP Area: Workforce Management (Time & Labor Management)
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll,
Company Size: 5 – 10k Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America,Europe, Middle East & Africa
Reviewer Role: Decision Maker
Consultant Recognized: Denis Hover
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
DCH is a great partner to help us with various projects. The are also open to showing us how to maintain our software so we can handle smaller work.