ERP Area: Workforce Management (Time & Labor Management)
Software: Dayforce
Products Implemented: PPS (Post Production Support)
Company Size: 5 – 10k Employees / Industry: Retail
Regions in Scope: North America,Europe, Middle East & Africa
Reviewer Role: Project Leader
Consultant Recognized: Summer Campbell
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Make sure that all team members are aligned on the execution/owenership of tasks when projects are migrated to production environment.