ERP Area: Workforce Management (Time & Labor Management)
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Business Services (Hotels, Lodging Places)
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Christin McArthur
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 3 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ensure you give enough time for your project. In our situation it was really rushed (no fault of HRchitect) because of the short timeline, it made the project more stressful than it had to be. But they did get 90% of everything done on time (and even with a consultant leaving mid-way through!)