ERP Area: Workforce Management (Time & Labor Management)
Software: Dayforce
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Payroll
Company Size: 0 – 1,000 Employees / Industry: Retail
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Nicholas Romano
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.75x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our support person at NextDay, Nick, is so much more knowledgeable than expected. While projects are awaiting our company participation and review, he is able to work on other areas of Dayforce rather quickly…at at our capacity depending on the module. Whether that is just basic information provided to us all the way to implementation of more complex setups. He is prepared to explain at any point and workshop questions and concerns. It’s wonderful to be able to work on multiple projects at once but with just one person that knows and understands our internal company complexities and setup.
Wonderful experience.