ERP Area: Workforce Management (Time & Labor Management)
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 1 – 5k Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Cindy Corriveau & Tina Foy
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training
Systems Expertise 3 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: 3x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Implementation Kick Off is key to success. The Prime Vendor (Dayforce) did not have one for our other implementations (Just Sparton). I believe Dayforce considered the add on of users to be an extension of the original implementation effort. In reality, we have five payrolls additional with each using its own ERP System. Dayforce and Elbit should have reconvened a kick-off officially to ensure project success.