HR Software: Workday
Products Implemented: Payroll,Time Tracking and Absence
Company Size: 0 – 1,000 Employees / Industry: Media / Printing / Publishing
Regions in Scope: North America
Level of Complexity: 6
Reviewer Role: Decision Maker
Consultant Recognized: Charlonda Lawson
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I would strongly encourage you to integrate a thorough knowledge transfer of the system throughout each phase of the project. This will help ensure you are able to effectively use the system and leverage all of its capabilities to meet your needs post go live. I would also recommend that you have your implementer write detailed configuration notes within each worklet being implemented so that you will fully understand how the system is being configured. Also, allocate adequate time for thoroughly testing the system. The more testing you do upfront, the more seamless your implementation will be. We tested over 300% more use cases than what was recommended. This significant testing paid off, as we had a smooth go live.