ERP Area: HR/Human Capital Management
Software: Employee Navigator
Products Implemented: Employee Navigator
Company Size: 1 – 5k Employees / Industry: Consulting
Regions in Scope: North America
Reviewer Role: Consultant
Consultant Recognized: Karene Crane
Project(s) in Scope: Initial deployment (Phase 1),Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great partner – continued follow up on the project until it was completed – professional