Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Other
Company Size: 50 – 100k Employees / Industry: Manufacturing
Regions in Scope: North America
Level of Complexity: 10
Reviewer Role: Project Leader
Consultant Recognized: Luke Marson
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Establish support model/vendor up front to ensure deep knowledge of systems and integration, and make sure you have a release strategy and testing resources identified. Continue to maintain all configuration documents post-implementation, as changes occur.