HR Software: Workday
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Benefits, Attendance, Advanced Compensation
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America
Level of Complexity: 7
Reviewer Role: Project Leader
Consultant Recognized: RAVI VENKATARAMAN – Ravi is an incredible Project Sponsor – he is always up to date on project timelines and excels as being a project advocate
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Two things:
More resources / education at the time of handoff from implementation to ongoing support and,
Change the timing of the Orientation to AMS services….the call was scheduled while we were in the thick of final Go Live details so our ability to retain all info was hampered due to the stage of the Implementation Project.