Software: SAP SuccessFactors
Modules Implemented: HCM (HR Core),Recruiting / Onboarding,Payroll
Company Size: 20 – 50k Employees / Industry: Manufacturing
Regions in Scope: Asia Pacific & Japan,Latin America,North America,South Asia
Reviewer Role: Decision Maker
Project(s) in Scope: Phase 1: Initial Implementation / Go-Live,Phase 3: Optimization / Ongoing support services
Did you get the business value that you thought you would achieve from this project? Some of our goals were achieved, but not all
Were there any integrations that were particularly important or problematic?
Delivered Replication SFEC>ECC
Systems Expertise 4 (out of 5)
Implementation Process 3 (out of 5)
Responsiveness 3 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 3 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software?
Challenge their recommendations more