HR Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 5 – 10k Employees / Industry: Manufacturing
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Level of Complexity: 10
Reviewer Role: Project Leader
Consultant Recognized: Jose Luis Olmos Segovia
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The projects went very well. As we are having well structured kick-off workshops, the expectations on both sides were clear. Timelines were met and we were always informed by them if they saw optimization opportunities.