Software: SAP SuccessFactors
Modules Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size: 50 – 100k Employees / Industry: Construction / Home Improvement
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Reviewer Role: Project Leader
Project(s) in Scope: Phase 2: Add-On Project (e.g. new module and/or something not originally in the SOW),Phase 3: Optimization / Ongoing support services,Training
Did you get the business value that you thought you would achieve from this project?
Some of our goals were achieved, but not all
Were there any integrations that were particularly important or problematic?
Hana Cloud Integration was problematic.
Systems Expertise 4 (out of 5)
Implementation Process 3 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change