HR Software: Ultimate Software
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Payroll,Other
Company Size: 1 – 5k Employees
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Reviewer Role: Project Team Member
Project Status: My company has completed our project!
Consultant Recognized: Christine Coates
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: 1.75x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Take the time to evaluate your current processes to determine what should be changed and improved. Do not try to take current processes and just move them into a new system. When implementing a new major system always look for ways to improve the big ticket processes.