HR Software: Workday
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll
Company Size: 10 – 20k Employees / Industry: Mining
Regions in Scope: Europe, Middle East & Africa,Latin America,North America,South Asia
Level of Difficulty: 9
Reviewer Role: Project Leader
Project Status: My company has completed our project!
Consultant Recognized: Derreck Brown
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 2 out of 5
Implementation Process 1 out of 5
Responsiveness 1 out of 5
Quality of Consultants 3 out of 5
Flexibility / Adaptability 1 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner under-quoted the project and we had multiple change orders
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The specific consultants matter, but the leadership matters just as much. Fixed fee is highly preferential to time & materials.