ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core), Benefits, Payroll
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Don Coleman
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.75x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Contract with the Providence Team sooner than we had engaged. The value added was tremendous given we had no inhouse knowledge of the system we were implementing.