HR Software: SAP SuccessFactors
Products Implemented: HCM (HR Core)
Company Size: 1 – 5k Employees / Industry: Telecommunications
Regions in Scope: North America
Reviewer Role: Project Leader
Project Status: My company is currently implementing our project
Consultant Recognized: Prasanna Patil
Project(s) in Scope: Initial deployment (Phase 1)
Partner NPS Score: 9
Systems Expertise 5
Implementation Process 5
Responsiveness 5
Quality of Consultants 5
Flexibility / Adaptability 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team