Originating Consulting Firm: Collaborative Solutions
HR Software: Workday
Products Implemented: HCM (HR Core)
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Level of Complexity: 5
Reviewer Role: Project Team Member
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
With any project, regardless of partner expertise, you need to do some of your own research to ensure you are asking the right questions and making the right requests.