HR Software: Ultimate Software
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Payroll
Company Size: 1 – 5k Employees / Industry: Education
Regions in Scope: North America
Level of Complexity: 8
Reviewer Role: Project Team Member
Consultant Recognized: Steph Tuegel
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lesson learned: Work with Steph! Seriously, I simply cannot say enough about her attention to detail, her ability to interpret what we needed/wanted into the limitations of the UltiPro software, and her responsiveness. I’ve done many software implementations in my career but the interactions with Steph far exceeded anything I’ve encountered in the past.