Originating Consulting Firm: Collaborative Solutions
HR Software: Workday
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll
Company Size: 1 – 5k Employees / Industry: Real Estate
Regions in Scope: North America
Level of Complexity: 7
Reviewer Role: Project Team Member
Consultant Recognized: Kaylen Miller
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 3 out of 5
Implementation Process 3 out of 5
Responsiveness 4 out of 5
Quality of Consultants 3 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lessons learned for us: 1. take the time to clean up your data beforehand. Attempting to do so during implementation create a mess. 2. Moving to a system the requirements from your HR staff may be different than before. If you have a non-technical staff, you will need to think about investing in that. 3. Send the people to training who are going to be configuring your system not those who will be processing events.