ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Marketing / Market Research / Public Relations
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Cindy Minier
Project(s) in Scope: Initial deployment (Phase 1),Cindy joined us midway through phase 1 and was instrumental to making this project move smoothly
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Cindy was instrumental in holding UKG accountable for their responsibilities to us – getting our project done timely, correctly, flagging major concerns that we would not have outwardly recognizing and educating us on payroll. She is a tremendous asset, and I don’t feel we would feel as confident in this without her.