ERP Area: HR/Human Capital Management
Software: Workday HCM
Products Implemented: HCM (HR Core)
Company Size: 20 – 50k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Customer – Technical Lead
Consultant Recognized: William Ezzell < william@coligos.com> ,Julia Schaeffer
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
– Plan the timeline and testing better . During testing you might have to spend more time on different cases