ERP Area: Workforce Management (Time & Labor Management)
Software: Infor
Products Implemented: HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll, Employee Surveys / Sentiment, Financials, AMS (Application Management Services)
Company Size: 5 – 10k Employees / Industry: Food Service
Regions in Scope: Europe, Middle East & Africa
Reviewer Role: Project Leader
Consultant Recognized: Paul Munson
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Not the first project we did with Axsium, the partnership works really well. You can even rely on them within an AMS contract to apply changes to the system and dedicate very senior resources.