Originating Consulting Firm: Appirio
HR Software: Workday
Products Implemented: HCM (HR Core),Payroll,Financials
Company Size: 1 – 5k Employees / Industry: Aerospace / Aviation / Automotive
Regions in Scope: North America
Level of Complexity: 6
Reviewer Role: Decision Maker
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Overall the implementation was good, but the process was somewhat more siloed that we would have liked it to have been.
We have used Workday’s own Professional Services team for smaller projects and have been very satisfied with them. We would use them in the future for add-on capabilities.