HR Software: Cornerstone
Products Implemented: Recruiting / Onboarding
Company Size: 0 – 1,000 Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: North America
Level of Complexity: 6
Reviewer Role: Project Leader
Consultant Recognized: Gricelle Rivas
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 4x+ time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Cornerstone has an inferior UX, overall product build and even worse support. They will lose their market position as soon as a competitor sets their sights on them. Our implementation consultant happened to be excellent.