HR Software: Cornerstone
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Financials
Company Size: 10 – 20k Employees / Industry: Government / Military
Regions in Scope: North America
Level of Complexity: 5
Reviewer Role: Project Leader
Consultant Recognized: Tommy Craft
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 3 out of 5
Implementation Process 2 out of 5
Responsiveness 3 out of 5
Quality of Consultants 2 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Alight had an aggressive schedule and did not provide the “Consulting approach” we needed to understand some functionality of the Cornerstone clouds. Little to no consultation or advice was given on EDGE integrations that are critical to the functionality of an ATS.