HR Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 0 – 1,000 Employees / Industry: Finance / Banking / Insurance
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,North America
Level of Complexity: 5
Reviewer Role: Project Leader
Consultant Recognized: Geoff Emerson
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Key to ensure that business process is known as early in the process a possible to not hold up implementation time.