HR Software: Ultimate Software
Products Implemented: HCM (HR Core),Recruiting / Onboarding
Company Size: 1 – 5k Employees / Industry: Non-Profit
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America
Level of Complexity: 8
Reviewer Role: Project Leader
Consultant Recognized: Scott McGrail and Jacqueline Khun
Project(s) in Scope: Initial deployment (Phase 1),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I highly recommend that as a organization you acquire a consulting firm to be your advocate between the vendor’s implementation team and yourself.