ERP Area: Workforce Management (Time & Labor Management)
Software: Kronos (now UKG)
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Bill Buttrill
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Bill Buttrill is very knowledgeable, professional, and personable. Even though he was brought in to work on a project that coincided with the upgrade of our time clocks, he was instrumental in keeping that project on track as well as the project he was working on. I can’t say enough about Bill’s level of professionalism and the amount of help and guidance he offered not only to our team but also to our software provider support staff. Bill is truly a valuable asset to the Sability team and I’m so thankful he landed on our project team. I’m not so sure we would be finished with it yet if he hadn’t been onboard.