Originating Consulting Firm: HRMS Solutions
Software: Ultimate Software (now UKG)
Product: HR & Human Capital Management
Company Size: 0 – 1,000 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Shadana Hill
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our project experience was impeccable! We didn’t have any issue or concerns with our representative. She was very informative and helpful at all times.