HR Software: SAP SuccessFactors
Products Implemented: HCM (HR Core),Recruiting / Onboarding, Other
Company Size: 100k+ Employees
Regions in Scope: Europe, Middle East & Africa,North America
Reviewer Role: Project Leader
Project Status: My company has completed our project!
Consulting Partner: IBM
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 3 out of 5
Implementation Process 1 out of 5
Responsiveness 1 out of 5
Quality of Consultants 1 out of 5
Flexibility / Adaptability 1 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner under-quoted the project and we had multiple change orders
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Make sure they have solid resources dedicated to the project. We had 4 to 5 different EC Leads.